What is Microsoft Copilot in Dynamics 365 and what does it actually do?

Microsoft Copilot is an AI layer embedded across Dynamics 365 applications, including Business Central, Sales, and Customer Service. It allows users to interact with their business data using natural language, receive AI-generated summaries and recommendations, automate routine tasks, and surface anomalies or trends without running manual reports. Its value comes from working with the data and workflows already inside the system.

How does Solver integrate with Microsoft Dynamics Business Central?

Solver integrates with Microsoft Dynamics Business Central through a patented QuickStart connector. QuickStart connectors are pre-built, configuration-ready connections designed to reduce implementation time and get finance teams to value faster. Once connected, Solver pulls ERP data into its xFP&A platform, where teams can build reports, run planning models, and access AI-driven insights through Solver Copilot without leaving their familiar workflows. The Solver-to-Business Central integration is purpose-built for finance teams that need reliable data pipelines and consistent model accuracy without custom development work. For a full overview of Solver's integration capabilities, visit the Solver integrations page.

What are the biggest risks of AI adoption in Microsoft Dynamics?

The most common risks are poor data quality, insufficient training, and misaligned expectations about what AI can do autonomously. AI amplifies whatever is already in the system. If data is messy or processes are inconsistent, Copilot will surface inconsistent results. Organizations that treat AI as a decision-support tool rather than a fully autonomous system, and that invest in change management alongside the technology, avoid most of the common pitfalls.

Which Microsoft products does Solver integrate with?

Solver integrates across several Microsoft products to support finance and operations teams: Microsoft Dynamics Business Central: QuickStart connected. Pre-built and configuration-ready, it provides a fast, reliable data pipeline between Business Central and Solver's FP&A platform. Microsoft Dynamics 365 (additional modules): Solver connects to other Dynamics 365 environments including Sales and Customer Service modules, extending reporting and planning capabilities across the organization. Microsoft Azure: Solver's cloud infrastructure is built on Azure, supporting enterprise-grade security, scalability, and data residency requirements. Microsoft Excel: Solver supports Excel-based input forms and report outputs, so finance teams can continue working in familiar spreadsheet environments without losing data integrity. Microsoft Teams: Solver's collaboration capabilities can surface reporting and planning outputs within the Microsoft Teams environment. For a complete and current list of supported integrations, visit the Solver integrations page. Note: Solver Copilot (AI assistant) is currently available in the United States only.

How does the platform work alongside Microsoft Dynamics for AI-powered planning?

The suite connects to Microsoft Dynamics 365 through QuickStart integrations and extends the ERP’s data into a full planning, reporting, consolidation, and analysis environment. Its AI layer can answer questions about the application, detect anomalies in planning data, identify trends, and generate recommendations, giving finance teams the intelligence they need to close faster, forecast more accurately, and make decisions with greater confidence.

Liz Anderson

Liz Anderson is Vice President of Global Marketing at Solver, a cloud-based extened financial planning and analysis (xFP&A) solution that helps businesses accelerate intelligent decisions. She is a data-driven leader who aligns sales and marketing to drive growth and has dedicated her career to her passion for channel marketing and sales.

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