What is Microsoft Copilot in Dynamics 365 and what does it actually do?

Microsoft Copilot is an AI layer embedded across Dynamics 365 applications, including Business Central, Sales, and Customer Service. It allows users to interact with their business data using natural language, receive AI-generated summaries and recommendations, automate routine tasks, and surface anomalies or trends without running manual reports. Its value comes from working with the data and workflows already inside the system.

How does Solver integrate with Microsoft Dynamics Business Central?

Solver integrates with Microsoft Dynamics Business Central through a patented QuickStart connector. QuickStart connectors are pre-built, configuration-ready connections designed to reduce implementation time and get finance teams to value faster. Once connected, Solver pulls ERP data into its xFP&A platform, where teams can build reports, run planning models, and access AI-driven insights through Solver Copilot without leaving their familiar workflows. The Solver-to-Business Central integration is purpose-built for finance teams that need reliable data pipelines and consistent model accuracy without custom development work. For a full overview of Solver's integration capabilities, visit the Solver integrations page.

What are the biggest risks of AI adoption in Microsoft Dynamics?

The most common risks are poor data quality, insufficient training, and misaligned expectations about what AI can do autonomously. AI amplifies whatever is already in the system. If data is messy or processes are inconsistent, Copilot will surface inconsistent results. Organizations that treat AI as a decision-support tool rather than a fully autonomous system, and that invest in change management alongside the technology, avoid most of the common pitfalls.

Which Microsoft products does Solver integrate with?

Solver integrates across several Microsoft products to support finance and operations teams: Microsoft Dynamics Business Central: QuickStart connected. Pre-built and configuration-ready, it provides a fast, reliable data pipeline between Business Central and Solver's FP&A platform. Microsoft Dynamics 365 (additional modules): Solver connects to other Dynamics 365 environments including Sales and Customer Service modules, extending reporting and planning capabilities across the organization. Microsoft Azure: Solver's cloud infrastructure is built on Azure, supporting enterprise-grade security, scalability, and data residency requirements. Microsoft Excel: Solver supports Excel-based input forms and report outputs, so finance teams can continue working in familiar spreadsheet environments without losing data integrity. Microsoft Teams: Solver's collaboration capabilities can surface reporting and planning outputs within the Microsoft Teams environment. For a complete and current list of supported integrations, visit the Solver integrations page. Note: Solver Copilot (AI assistant) is currently available in the United States only.

How does the platform work alongside Microsoft Dynamics for AI-powered planning?

The suite connects to Microsoft Dynamics 365 through QuickStart integrations and extends the ERP’s data into a full planning, reporting, consolidation, and analysis environment. Its AI layer can answer questions about the application, detect anomalies in planning data, identify trends, and generate recommendations, giving finance teams the intelligence they need to close faster, forecast more accurately, and make decisions with greater confidence.

What is demand volatility and why does it matter for manufacturers?

Demand volatility refers to unpredictable swings in customer orders that ripple through the supply chain, disrupting production schedules, inventory levels, and margins. For manufacturers operating on thin margins, even moderate volatility can tip a profitable quarter into a loss. The challenge isn't just absorbing the fluctuation. It's the cascade of decisions made under uncertainty: when to order materials, how much to produce, and how to staff the floor.

What is the bullwhip effect and how does it hurt supply chain performance?

The bullwhip effect describes how small shifts in consumer demand get exaggerated as they move upstream through retailers, distributors, manufacturers, and suppliers. A modest dip in sales at the store level can trigger panic ordering or sharp cutbacks several tiers up the chain. The result is excess inventory sitting in one facility while another faces a shortage. Logistics costs spike, equipment sits idle, and customer fill rates drop, all from a demand signal that may have been temporary to begin with.

Why do traditional forecasting methods struggle in modern supply chains?

Most traditional forecasting relies heavily on historical averages and manual adjustments. That approach worked reasonably well when markets were stable and supply chains were simpler. Today, manufacturers deal with seasonal swings, promotional lifts, geopolitical disruptions, and sudden shifts in raw material costs, often all at once. Static models built on last year's data cannot account for what's happening this month. By the time a forecast is updated, the window to act has often already closed.

How does better demand forecasting improve customer service levels?

When production and inventory are aligned with anticipated demand, the right products are available when customers need them. Fill rates improve, lead times shorten, and fewer orders get expedited at premium cost. Over time, consistent on-time delivery builds customer loyalty that is difficult for competitors to erode. Industry research suggests that supply chain leaders who invest in planning accuracy see service level improvements of up to 65% compared to organizations that rely on reactive approaches.

What should manufacturers prioritize when improving supply chain planning?

The foundation is clean, connected data. Before any planning improvement can take hold, manufacturers need their core systems (ERP, warehouse management, transportation, and production scheduling) feeding into a single source of truth. From there, the most effective path is a focused pilot on one product line or facility rather than a company-wide rollout. Incremental wins build confidence and surface process gaps before they become expensive problems. Cross-functional buy-in from operations, finance, and sales is equally important. The best planning tool in the world delivers little value if teams don't trust or use it.

What is Solver ASCEND 2026?

Solver ASCEND 2026 is Solver’s annual customer and partner conference, taking place August 17–20, 2026, at the Embassy Suites by Hilton Downtown Nashville in Nashville, Tennessee. The four-day event includes hands-on training workshops, breakout sessions across 7 tracks, keynote presentations, an exclusive product roadmap preview, 1:1 expert access, partner programming, and evening events including a Welcome Honky Tonk night. Attendees can earn up to 28.5 CPE credits.

Who should attend ASCEND 2026?

ASCEND is designed for Solver customers and implementation partners, including finance professionals (FP&A managers, controllers, budget managers, CFOs), operations and IT leaders who work with Solver, and channel and referral partners who want to deepen product knowledge, learn go-to-market strategy, and connect with the Solver team and community.

Where is ASCEND 2026 held?

ASCEND 2026 is at the Embassy Suites by Hilton Downtown Nashville, located next to Music City Center and Bridgestone Arena in downtown Nashville, Tennessee.

How many CPE credits can I earn at ASCEND 2026?

Attendees can earn up to 28.5 CPE credits at ASCEND 2026. Solver is a NASBA-registered CPE sponsor. The event qualifies under Group Live, Field of Study: Computer Software & Applications.

When does ASCEND 2026 early bird pricing end?

Early bird pricing for ASCEND 2026 varies by registration period. Visit solverglobal.com/ascend for current pricing and registration details.

What is xFP&A and how is it different from traditional FP&A?

Extended FP&A (xFP&A) expands planning and analysis access beyond the finance department to operational leaders across the business. Traditional FP&A centralizes those functions in the finance team. xFP&A distributes them, giving each department access to the financial data and planning tools they need while maintaining central governance and oversight.

Does Solver integrate with Microsoft Dynamics 365?

Yes. Solver's QuickStart integration is designed for Microsoft Dynamics 365 environments, including Business Central and Finance. It gives teams immediate access to pre-built, tailorable industry templates without a lengthy implementation.

What is Solver Copilot AI?

Solver Copilot AI is an AI-powered assistant built into the Solver platform with Help, Planning, Analysis, and Task agents. It helps users navigate the platform and complete planning and reporting work faster. Copilot is currently available for US-based customers.

Where is Solver at DynamicsCon 2026?

Solver is at Booth #216 in the Royal Ballroom of the Fontainebleau Las Vegas. The booth is staffed throughout expo hall hours on Show Days 1 and 2, May 13-14, 2026.

How can I learn more about Solver?

Visit solverglobal.com to explore the platform, browse industry templates, or review customer stories. You can also connect with the team on LinkedIn at linkedin.com/company/solver.

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