What is a KPI Benchmark Report?

KPI Benchmark Reports and Dashboards are considered strategic decision-support tools and are used by Executives and Planners to analyze how their institution is performing compared to other similar public sector organizations. Some of the main functionality in this type of comparative report is that it can include any type of benchmark metric for any number of years. In the example below there are four benchmark KPIs: 1) Annual trend in property rates compared to the benchmark average, 2) Current year property rate compared to selected other governments, 3) Per capita income to debt annual trend compared to the benchmark average, and 4) Per capita income to debt compared to selected governments. Any other publicly available information can be used as KPIs in this benchmark report. You find an example of this type of comparative report below.

Purpose of KPI Benchmark Reports

Public Sector organizations use KPI Benchmark Reports to assist leaders in aligning strategic goals with comparative government organizations. When used as part of good business practices in Planning and Executive departments, a government entity can improve its accuracy when setting budget targets and multi-year goals, and it can reduce the chances that time and investments are wasted on initiatives to achieve unrealistic or under-stated goals.

Example of a KPI Benchmark Report

Here is an example of a KPI Benchmark Report with examples of metrics compared to other state and local government organizations and averages.

Example of a KPI Benchmark Report for Public Sector Organizations

Example of a KPI Benchmark Report for Public Sector Organizations

You can find hundreds of additional examples here

Who Uses This Type of Comparative report?

The typical users of this type of comparative report are: Executives, strategic planners, budget officers.

Other Reports Often Used in Conjunction with KPI Benchmark Reports

Progressive Planning and Executive departments sometimes use several different KPI Benchmark Reports, along with strategic plans, financial budget dashboards, strategic plans, annual budgets, government KPI dashboards and other management and control tools.

Where Does the Data for Analysis Originate From?

The Actual (historical transactions) data typically comes from enterprise resource planning (ERP) systems like: Microsoft Dynamics 365 (D365) Finance, Microsoft Dynamics 365 Business Central (D365 BC), Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics GP, Microsoft Dynamics SL, Sage Intacct, Sage 100, Sage 300, Sage 500, Sage X3, SAP Business One, SAP ByDesign, Acumatica, Netsuite and others.

In analyses where budgets or forecasts are used, the planning data most often originates from in-house Excel spreadsheet models or from professional corporate performance management (CPM/EPM) solutions.

What Tools are Typically used for Reporting, Planning and Dashboards?

Examples of business software used with the data and ERPs mentioned above are:

  • Native ERP report writers and query tools
  • Spreadsheets (for example Microsoft Excel)
  • Corporate Performance Management (CPM) tools (for example Solver)
  • Dashboards (for example Microsoft Power BI and Tableau)

Corporate Performance Management (CPM) Cloud Solutions and More Examples