Support

    Dedicated support for active partners and customers.

    Discover Support Options for Success

    Solver Support provides multiple ways to help our customers maximize the use of Solver. We offer several support resources on our support site or you can receive a direct response from our Solver support team by email or phone.

    Key support services with your software subscription include:

      • A dedicated team of trained, Solver specialists
      • A growing knowledge base of Solver solutions including:
        • User guides
        • Technical white papers
        • Step-by-step troubleshooting solutions
        • Free, product add-ons such as business rules
      • Access to your support ticket history
      • Product downloads (when applicable)

    Welcome to Our Support Center

    Support

    Your Solver subscription includes standard support, and Solver’s dedicated team of support consultants are ready to help you with your Solver needs. Once logged into our Support Site, submit your tickets. While submitting your ticket, our system will search a knowledge base for articles related to your submission, aiding you in self-troubleshooting while you wait for a response.

    Solver also offers Solver Academy, a complete 24/7 self-training service. For more information please check it out here.

    Contact support through our Support Site (once logged in) or by phone.

    Start by logging into our support site. Not a registered customer or partner? No problem, register now.