Discover Support Options for Success
Solver Support provides multiple ways to help our customers maximize the use of BI360. We offer several support resources on our support site or direct response from our Solver support team.
With the purchase of the software, users get access to our Support Site that offers:
Solver also offers a support service that customers may purchase. Solver’s dedicated team of support consultants are ready to help you with your BI360 needs. Once logged into our Support Site, submit your tickets. While submitting your ticket, our system will search our knowledgebase for articles related to your submission for you to self-troubleshoot while you wait for a response.
The purchase of the Solver Support contract offers the following to our customers:
Contact support through our Support Site (once logged in) or by phone.
Support Site: support.solverglobal.com
Support Phone: (310) 691-5300 x3
Support Email: firstname.lastname@example.org
Start by logging into our support site.
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