This article is the second part in planning for a KPI design project.
A Key Performance Indicator (KPI) is a lot like a GPS navigation system. A GPS navigation device allows a driver or a passenger to be in charge when making decisions about where to steer next. KPIs are the navigational tools that the team will use to understand whether the business is on a successful journey or whether itâs veering off. As mentioned in the previous article, a KPI can help your company understand if your company is on the right track and if itâs not, it can help your company understand where to focus your attention. According to Klipfolio, a KPI is âa measureable value that demonstrates how effectively a company is achieving key business objectives.â Organizations use KPIs at many levels to assess their success at reaching targets. High-level KPIs focus on the overall performance of the organization whereas low-level KPIs zoom in on processes in departments. In this article, I will cover the last 5 steps in planning for a successful KPI design project for Microsoft Dynamics GP users based on the âDesigning Metrics and Key Performance Indicators chapterâ of Business Dashboards, a book published by John Wiley & Sons, Inc. Read more