LOS ANGELES, CA. – August 20, 2020 – Solver, a global leader in cloud and web-based Corporate Performance Management (CPM) for mid-market ERP systems, today announced their recognition as an Experience Leader and a Trust Leader in Enterprise Performance Management in Dresner Advisory Services’ 2020 Industry Excellence Awards, based upon vendor ratings from the Customer Experience and Vendor Credibility models in their annual series of flagship Wisdom of Crowds® Market Studies.
“We are excited to receive this recognition from Dresner Advisory Services and it is a great motivation for our global teams to keep enhancing customer experiences in any area we see opportunities to excel,” says Nils Rasmussen, CEO at Solver.
“Our hallmark research, and by extension the Industry Excellence awards, are based solely on the input of customers with first hand experience using the technology and interacting with suppliers on a regular basis,” said Howard Dresner, founder and chief research officer at Dresner Advisory Services. “We recognize the organizations who are highly regarded by their customers and offer our congratulations to Solver on their first year of inclusion in our annual award program”.
The annual Industry Excellence Awards go to vendors who have achieved a leadership position in the Dresner Advisory Services 2020 Wisdom of Crowds Business Intelligence (BI), Enterprise Performance Management (EPM), and/or Analytical Data Infrastructure (ADI) Market Studies. The reports are based on data collected from end users and provide a broad assessment of each market including current usage, key drivers, technology priorities, and future intentions, as well as performance ratings of relevant vendors.
The Customer Experience model considers the real-world experience of customers as they work with a vendor’s technology solution on a daily basis, plotting the various customer touch points against sentiment surrounding product and technology. The Vendor Credibility Model considers a vendor’s relationship with customers, plotting perceived value for price paid against a calculated “confidence” score. Vendor ratings are based solely on voice of the customer.
Overall, Solver demonstrated high levels of sales and service as well as product/technology while Solver customers reflected a high level of confidence and sense of value for price paid.
With a quickly growing community of thousands of global customers and hundreds of partners worldwide, Solver provides a leading cloud Corporate Performance Management suite for Microsoft Dynamics 365 Finance and Operations and Business Central, Acumatica, SAP Business One, SAP ByDesign, Sage Intacct, Sage 100, Sage 300, Sage 500, Sage X3, NetSuite and other ERPs. Solver is ranked in the leader quadrant in the Corporate Performance Management (CPM) Software Grid on G2, and as a Microsoft Gold ISV Partner, Solver has won countless awards, including Enterprise Performance Management 2020 Dresner Industry Excellence Award, Microsoft BI Partner of Year Award, recognition on the Gartner Group CPM Magic Quadrant, and Best Places to Work for a workplace culture that celebrates customer service, integrity, and innovation. Solver is sold through its 12 global offices and a worldwide network of partners. For any questions, visit www.solverglobal.com or contact Solver at [email protected]
About Dresner Advisory Services
Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for Business Intelligence (BI) and related areas.