Solver Training Class Cancellation and Postponement Policy


A cancellation or postponement of an enrollment in a regional classroom training may be made with no penalty 15 or more days prior to the start of the first day of the scheduled training. A cancellation or postponement of a scheduled regional classroom training made within 7 to 14 days of the first day of training will result in an assessment equal to 50% of the list price of the scheduled classroom training. If the cancellation or postponement occurs between 0 to 6 days of the start of the first day of the scheduled training, then the charge will be 100% of the list price of the scheduled classroom training. All refunds processed will be subject to a processing fee of $50 per class.

Training Event Schedules


Class schedules are subject to change without notice based upon minimum attendance requirements. Please check class schedules frequently at www.solvertraining.com. Solver may cancel scheduled classes up to fourteen (14) days prior to the start of the class for instructor-led classroom training class or three (3) days prior to an online instructor-led virtual training class. In most cases a minimum of five (5) students per class is required for a class to be held. In the event that Solver does cancel a class we will notify you via email using the address used during registration.

Customer Travel Costs


Solver will not be responsible for reimbursing prepaid travel costs. It is recommended that students who elect to incur travel costs for an instructor-led classroom training class, schedule and purchase airfare and accommodations with this in mind.

Refund Policy


Except for the cancellation and postponement policy described above, all payments and fees are non-refundable. It is expected that students will assess the appropriateness of training by reviewing the course descriptions and schedules in advance of purchase or registration.

Please direct any questions to Training@SolverGlobal.com. For more information regarding administrative policies such as complaint and refund, please contact our offices at +1 310-691-5300