What is a Member Profitability Report?
Member Profitability Reports are considered operational reports and are used by account executives and analysts to review income, expenses and profitability for individual members. Some of the main functionality in this type of report is that it enables the user to select the member and the period to see the profitability by product and in total. The rows display the products and the columns include: Average product balance, Interest rate, Transfer rate, Term, Origination date, Interest margin and amount, Monthly cost, SFAS cost, and Net profit. You find an example of this type of report below.
Purpose of Member Profitability Reports
Credit Unions use Member Profitability Reports to give account managers an easy way to see how profitable a particular member relationship is. When used as part of good business practices in Production- and Account Management departments, a company can improve its profitability and member account planning, and it can reduce the chances of uninformed member discussions leading to poor decisions and offerings.
Example of a Member Profitability Report
Here is an example of a Member Profitability Report with product detail as well as key revenue and expense metrics.
You can find hundreds of additional examples here
Who Uses This Type of Report?
The typical users of this type of report are: Account executives, production managers, branch managers, analysts.
Other Reports Often Used in Conjunction with Member Profitability Reports
Progressive Production- and Account Management departments sometimes use several different Member Profitability Reports, along with financial statements, annual budgets, KPI dashboards, Member dashboards and other management and control tools.
Where Does the Data for Analysis Originate From?
The Actual (historical transactions) data typically comes from member account systems and enterprise resource planning (ERP) systems like: Microsoft Dynamics 365 (D365) Finance, Microsoft Dynamics 365 Business Central (D365 BC), Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics GP, Microsoft Dynamics SL, Sage Intacct, Sage 100, Sage 300, Sage 500, Sage X3, SAP Business One, SAP ByDesign, Acumatica, Netsuite and others.
In analyses where budgets or forecasts are used, the planning data most often originates from in-house Excel spreadsheet models or from professional corporate performance management (CPM/EPM) solutions.
What Tools are Typically used for Reporting, Planning and Dashboards?
Examples of business software used with the data and ERPs mentioned above are:
- Native ERP report writers and query tools
- Spreadsheets (for example Microsoft Excel)
- Corporate Performance Management (CPM) tools (for example Solver)
- Dashboards (for example Microsoft Power BI and Tableau)
Corporate Performance Management (CPM) Cloud Solutions and More Examples
- View 100âs of reporting, consolidations, planning, budgeting, forecasting and dashboard examples here
- View a Credit Union industry white paper and other industry-specific information here
- See how reports are designed in a modern report writer using a cloud-connected Excel add-in writer
- Discover how the Solver CPM solution delivers financial and operational reporting
- Discover how the Solver CPM solution delivers planning, budgeting and forecasting
- Watch demo videos of reporting, planning and dashboards