What is a Charge Summary Dashboard?

Charge Summary Dashboards are considered revenue analysis tools and are used by CFOs and hospital executives to analyze charges, billings and collections from multiple angles. Some of the main functionality in this type of dashboard is that it provides analysis from three perspectives: 1) Charge amounts for the top five services ranked and compared to billed and collected amounts, 2) Charges, billings and collections by insurance payor, and 3) charges, billings and collections by physician. You find an example of this type of dashboard below.

Purpose of Charge Summary Dashboards

Healthcare organizations use Charge Summary Dashboards to make it easy for managers to see the top services, payors and physicians when is comes to charges, billings and collections. When used as part of good business practices in Financial Planning & Analysis (FP&A) departments, an organization can improve its strategies as it relates to the parties involved with various revenue streams, and it can reduce the chances that the ratio of collected to charged amounts deteriorate.

Example of a Charge Summary Dashboard

Here is an example of a Charge Summary Dashboard with KPI charts for service types, payors and physicians.

Example of a Charge Summary Dashboard for Healthcare Providers

Example of a Charge Summary Dashboard for Healthcare Providers

You can find hundreds of additional examples here

Who Uses This Type of Dashboard?

The typical users of this type of dashboard are: Executives, Chief Physician, CEOs, CFOs, analysts, board members.

Other Reports Often Used in Conjunction with Charge Summary Dashboards

Progressive Financial Planning & Analysis (FP&A) departments sometimes use several different Charge Summary Dashboards, along with profit & loss reports, balance sheets, cash flow statements, annual budgets and forecasts, revenue dashboards, scorecards, billing reports, charges reports, collections reports and other management and control tools.

Where Does the Data for Analysis Originate From?

The Actual (historical transactions) data typically comes from enterprise resource planning (ERP) systems like: Microsoft Dynamics 365 (D365) Finance, Microsoft Dynamics 365 Business Central (D365 BC), Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics GP, Microsoft Dynamics SL, Sage Intacct, Sage 100, Sage 300, Sage 500, Sage X3, SAP Business One, SAP ByDesign, Acumatica, Netsuite and others.

In analyses where budgets or forecasts are used, the planning data most often originates from in-house Excel spreadsheet models or from professional corporate performance management (CPM/EPM) solutions.

What Tools are Typically used for Reporting, Planning and Dashboards?

Examples of business software used with the data and ERPs mentioned above are:

  • Native ERP report writers and query tools
  • Spreadsheets (for example Microsoft Excel)
  • Corporate Performance Management (CPM) tools (for example Solver)
  • Dashboards (for example Microsoft Power BI and Tableau)

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