What is a CEO Dashboard for Healthcare Providers?

CEO Dashboards are considered executive business monitoring tools and are used by CEOs and other leaders to keep an eye on top level key performance indicators (KPIs). Some of the main functionality in this type of dashboard is that it provides analysis from eight different perspectives, including: 1) Actual and budgeted revenues by GL account, 2) Monthly trend in number of claims versus claims paid, 3) Patient population by type, 4) Patient satisfaction by facility (clinic or hospital), 5) Monthly revenue trend with actual and budget comparison, 6) Monthly expense trend with actual and budget comparison, 7) Average length of stay (ALOS) – monthly trend, and 8) Monthly supplier quality trend. The user can filter on month and year on the top of the dashboard. You find an example of this type of dashboard below.

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Purpose of Healthcare CEO Dashboards

Healthcare providers use CEO Dashboards to give executives an easy and interactive way to analyze the organization’s performance. When used as part of good business practices in Financial Planning & Analysis (FP&A) and executive departments, an organization can improve its strategic decisions, and it can reduce the chances that leaders lack important and real-time insights.

Example of a Healthcare CEO Dashboard

Here is an example of a CEO Dashboard for healthcare providers with KPI trends and variance analysis.

Example of a CEO Dashboard for Healthcare Providers

Example of a CEO Dashboard for Healthcare Providers

You can find hundreds of additional examples here

Who Uses This Type of Dashboard?

The typical users of this type of dashboard are: Executives, CEOs, CFOs, analysts, board members.

Other Reports Often Used in Conjunction with Healthcare CEO Dashboards

Progressive Financial Planning & Analysis (FP&A) and executive departments sometimes use several different Healthcare CEO Dashboards, along with profit & loss reports, balance sheets, cash flow statements, annual budgets and forecasts, revenue dashboards, scorecards and other management and control tools.

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Where Does the Data for Analysis Originate From?

The Actual (historical transactions) data typically comes from enterprise resource planning (ERP) systems like: Microsoft Dynamics 365 (D365) Finance, Microsoft Dynamics 365 Business Central (D365 BC), Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics GP, Microsoft Dynamics SL, Sage Intacct, Sage 100, Sage 300, Sage 500, Sage X3, SAP Business One, SAP ByDesign, Acumatica, Netsuite and others.

In analyses where budgets or forecasts are used, the planning data most often originates from in-house Excel spreadsheet models or from professional corporate performance management (CPM/EPM) solutions.

What Tools are Typically used for Reporting, Planning and Dashboards?

Examples of business software used with the data and ERPs mentioned above are:

  • Native ERP report writers and query tools
  • Spreadsheets (for example Microsoft Excel)
  • Corporate Performance Management (CPM) tools (for example Solver)
  • Dashboards (for example Microsoft Power BI and Tableau)

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