What is a Balanced Scorecard for Bank Branches?

Balanced Scorecard Reports are considered KPI tools and are used by bank executives and managers to measure branch performance. Some of the main functionality in this type of strategic report is that it presents a total score per bank branch based on a series of strategic KPIs. These include: Loan measures, Deposit measures, Profitability measures, FTE measures, and Customer measures. You find an example of this type of strategic report below.

Purpose of Balanced Scorecard Reports

Banks use Scorecard Reports to give leaders a tool to measure the success of their branches in executing on the company’s strategies. When used as part of good business practices in Executive- and FP&A Departments, a bank can improve its branch manager’s alignment with the corporate strategy and increase performance, and it can reduce the chances that branch leaders invest time and resources in areas outside of corporate plans and goals.

Example of a Balanced Scorecard Report

Here is an example of a Branch Balance Scorecard Report with strategic measures and values and scores.

Example of a Balanced Scorecard Report for Bank Branches

Example of a Balanced Scorecard Report for Bank Branches

You can find hundreds of additional examples here

Who Uses This Type of Strategic report?

The typical users of this type of strategic report are: Executives, branch managers, finance leaders, analysts.

Other Reports Often Used in Conjunction with Balanced Scorecard Reports

Progressive Executive- and FP&A departments sometimes use several different Balanced Scorecard Reports, along with profit & loss reports, balance sheets, cash flow statements, KPI reports, executive dashboards, budget models and forecasts and other management and control tools.

Where Does the Data for Analysis Originate From?

The Actual (historical transactions) data typically comes from various bank software and enterprise resource planning (ERP) systems like: Microsoft Dynamics 365 (D365) Finance, Microsoft Dynamics 365 Business Central (D365 BC), Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics GP, Microsoft Dynamics SL, Sage Intacct, Sage 100, Sage 300, Sage 500, Sage X3, SAP Business One, SAP ByDesign, Acumatica, Netsuite and others.

In analyses where budgets or forecasts are used, the planning data most often originates from in-house Excel spreadsheet models or from professional corporate performance management (CPM/EPM) solutions.

What Tools are Typically used for Reporting, Planning and Dashboards?

Examples of business software used with the data and ERPs mentioned above are:

  • Native ERP report writers and query tools
  • Spreadsheets (for example Microsoft Excel)
  • Corporate Performance Management (CPM) tools (for example Solver)
  • Dashboards (for example Microsoft Power BI and Tableau)

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