Customer Support Consultant

Department: Support
Location: Los Angeles, CA

Job description

We have an exciting opportunity for a Support Consultant in our Los Angeles office to be part of our growing team providing product assistance to customers and partners all over the world.

Responsibilities:

Assist Solver BI360 customers and partners with technical issues, installations, training and related questions via phone and email to ensure the successful implementation and ongoing usage of the BI360 product suite.

Experience and qualification

Completed Bachelor degree in Computer Science, Business or related field required. An exceptional academic history with proven hands on experience is required.

To succeed in this role, candidates must have the following:

Additional skills, nice to have:

Offer

Solver offers very competitive benefits including health, dental, vision and life, as well as Simple IRA matching, company outings, and more.

About Solver

Solver, a global organization headquartered in West Los Angeles, is the premier Corporate Performance Management (CPM) and Business Intelligence (BI) software and provider of BI360, a comprehensive BI suite. A member of the Gartner Magic Quadrant and Awarded “Global Microsoft BI Partner of the Year”, we are considered the “go-to” experts in our field and are poised for rapid growth in the coming years. Our software is exciting, easy to use, and is generating amazing response from all sizes of organizations in all industries as the only software suite that handles all aspects of BI. As a Solver employee, you are considered a significant contributor to our growth—you will learn new technologies and solve challenging problems, while still having a lot of fun. This is a great opportunity to join a very fast-paced, exciting, and dynamic company who is making a difference in their industry, and impacting the way small innovative companies to Fortune 500 companies in the US and around the world use and implement business intelligence solutions.
 

For any questions, visit Solver's website or contact Solver at info@solverglobal.com.