Daniel Havey
Cloud-based Call Report Automation for Banks

This article will focus on Cloud-based Call Report Automation for Banks.

 

incomestatementbi360Why does going to the dentist always seem stressful? I have been going to the same dentist for over twenty years.  He has seen my children grow up.  He has seen me change jobs a couple of times.  My wife has even joined his team in a fund raiser or two.  You would think that every time I see him, a warm fuzzy feeling would overcome my emotions.

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Matthew Felzke
The Importance of Training in Cloud Business Intelligence Solution Management

In this article, we will explore the necessity of training in getting the most ROI on your Cloud Corporate Performance Management and Business Intelligence solutions.

On this blog, we have been discussing the service packages that can come with ownership and management of a cloud Corporate Performance Management (CPM) and/or Business Intelligence (BI) solution – and so far, we’ve explored the importance of support and consulting.  This article will explore the final component – why training?  Wasn’t consulting enough?  Is it an essential part of the experience of owning and mastering the management of your cloud BI or CPM tool?  This article will set out to answer these questions and more about the relevance of training to your daily work within a cloud BI or CPM solution.

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Matthew Felzke
The Importance of Skilled Consulting in Business Intelligence Solution Management

Image taken from Pond5

This article will explore the need for skilled consulting in maximizing your Corporate Performance Management and Business Intelligence solutions.

I recently wrote about the importance of a Support package when it comes to owning and managing a Corporate Performance Management (CPM) and/or Business Intelligence (BI) solution – and how that fits into the context of professional services and training as well.  That article led me to explore more in the area of consulting.  How does an implementation go – with or without consulting?  Why is high quality consulting such an important, if not essential part of getting the most out of your BI and CPM solutions?  This article will discuss the significance of consulting in owning a data analysis and management tool today.

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Matthew Felzke
The Importance of Support in Business Intelligence Solution Management

Image taken from Shutterstock

This article will explore the importance of support in managing your Business Intelligence and Corporate Performance Management solutions.

When I began to think about the professional services, support, and training aspects of owning and managing a Business Intelligence (BI) and/or Corporate Performance Management (CPM) solution, I’ll admit it – I quickly became confused.  How, when, and where do these three entities show up in the journey from software purchase to ongoing management?  Zooming in a bit, why is support important at all, if not extremely important, to successfully managing your BI and CPM solutions?  This article will explore the significant role that support can play in maximizing the return on your investment.

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