Description: The support consultant provides customers and partners with phone and web-based support for our Microsoft Excel-based software suite called BI360: https://www.solverusa.com/products/bi360
Details: Your primary responsibility will be to support our customers and partners, primarily Microsoft Dynamics customers and partners that use BI360. For the most part, the support involves phone and web support to assist customers with installation of the BI360 software, report design questions, and general usage. General knowledge of Microsoft Excel, financial report writers and Microsoft SQL Server is preferred. No travel required as the position is based in our office near Century City in Los Angeles. After two years, qualified candidates can move into consulting roles in our business intelligence practice. The hours for this position are 7:30 AM PST through 4:30 PM PST.
Requirements
Qualifications:
Bachelors Degree and one or more years experience from a position involving financial report writers, as well as working with Excel and applications running on MS SQL Server. It would be a strong plus with two years experience with a Microsoft ERP (Dynamics AX -Axapta, GP-Great Plains, SL-Solomon, NAV-Navision) products and two years experience with a financial report writer.
Financial and technical support experience is a plus. The position requires excellent organizational, qualitative and analytical skills as well as the ability to apply a creative approach to problem solving. The candidate will demonstrate an ability to learn on the fly and multi-task. Excellent written and verbal communication skills along with a strong technical and financial business applications aptitude are required.
For more information, send your resumes to cbarak@solverusa.com

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